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May 2, 2020 at 3:40 PM #8231
- Not a screw-up at all, but memberships are now good for one full year from the date of purchase. So your renewal will be due next year on May 2. This is also the reason for the long grace period on the coupon codes (if folks want to eek out every last day of this last membership year and pay at the end of June, they’re free to do that). More on this in #3.
- We turned off all of the auto-billing stuff (we can definitely do that, but thought that more people would be against it than for), so you won’t be auto-billed. Next year, 2 weeks before your membership expires, you’ll get an auto-nag email from the site reminding you to renew.
- In the auto-nag email (mentioned in #2), you’ll get another coupon code that will again waive the sign-up fee (so same process as this time), making your next payment $100. Here’s what the email will look like (your coupon code will be unique to you).
- Feel free to remove your payment method under your account if your payment has already been processed. Just remember to update it before the next time you renew.
Hope that clears everything up. If anyone has any issues, feel free to email email@example.com.
EDIT: Also should have mentioned, in case anyone has security concerns: We do NOT store your credit card information on the website. If you have a payment method stored, that is completely handled by the payment processor (Stripe – for those who aren’t familiar, it’s like PayPal only better; they are fully PCI compliant with all of the necessary security protocols in place).